Dura Original Tile Matting
We care for our customers, but we also care a lot about our planet. That's why we've partnered with Ecologi.
- Underlay matting for decoupling and waterproofing tiled flooring
- Bridges small cracks in the subfloor.
- Absorbs stresses in the subfloor to prevent tiles & grout from cracking.
- Allows water vapour pressure to be compensated for if there is residual moisture in the subfloor.
- Suitable for use with underfloor heating
You can return your full order to us within 100 days if you change your mind. We only accept full orders and the boxes have to be unopened.
We will refuse returns of opened boxes or used products.
All items need to be returned on a pallet, this can be requested via out live chat feature. The return carriage will be covered by yourself.
Returns are also subject to a 20% restocking fee due to the change of batches that we have in stock.
If you have leftover boxes, we advise to keep hold of them as spares. This is good practice in case you need to replace any boxes in the future.
In the rare case that your delivery is damaged upon arrival, please get in touch within 7 days for a replacement or refund.
All our tile deliveries are fulfilled using a third-party pallet service. Stocked items are dispatched within 48 hours, and are sent on a book-in service. The courier will be in touch with yourself to book a convenient delivery date. You will then be given a 2 hour time slot.
